The qualities and behaviours most valued by the office include:
- Accuracy: Correct interpretation and application of rules and policies to maintain and preserve accurate student academic records for the
- Clarity: Minimize confusion and misunderstanding by clarifying complex policies, processes, procedures, rules, and
- Respect for individual dignity: Consideration of each student’s individual requirements and experiences.
- Responsiveness: Operate and respond to requests in an efficient, courteous, and appropriate